As a Marine Service Engineer, you will ensure smooth operation of marine electronics systems on ships. Your responsibilities will include installing, maintaining, and repairing various equipment such as AIS, GPS, Radar, Autopilot, Gyro Compass, VHF Radio, MF/HF Radio, and other electronic devices. You will work both onshore and onboard vessels, collaborating with ship crew  and technical teams to provide solutions, both internally to colleagues, and externally to customers. 

Responsibilities:

1) Technical Duties:

• Troubleshoot and diagnose technical problems with marine electronics.
• Promote remote technical advice as required from time to time.
• Replace faulty components or equipment as needed.
• Install new components or equipment as needed. 

2) Onboard Support:

• Collaborate with ship crew members to understand their needs and address technical concerns.
• Ensure compliance with safety protocols and regulations while working onboard.

3) Knowledge and Training:

• Stay up to date with the latest advancements in marine electronics technology.
• Participate in training to better your understanding of marine electronics
• Ensure clear communication with all parties such as suppliers, customers, ships’ agents, and any other stakeholders.
• Details such as ETA, ETD, Delivery Locations and other important information must be clearly communicated.

4) Documentation and Reporting:

• Maintain accurate records of service activities, including installation details, repairs, and replacements.
• Complete the company’s service report in-line with company guidelines.
• File the service report in accordance with company policy. 

5) In-Office Guidance:

• Provide technical knowledge to other departments such as sales and service coordinators to assist them with their decision-making and sales processes.

Qualifications:

1) Education and Certification

• Technical diploma or degree in electronics, electrical engineering, or a related field.
• Relevant certifications from classification societies, equipment manufacturers or other training centers are advantageous.

2) Experience: 

• Prior experience as a service engineer or technician in the marine industry.
• Familiarity with marine communication systems, navigation equipment, and automation systems.
• Certifications and approvals from major IACS Classifications would be advantageous, but not required. 
• Certifications and approvals from reputable manufacturers such as JRC, YDK (Yokogawa), Alphatron, Jotron, Skipper, Danelec, Furuno, etc.) would be advantageous, but not required. 

3) Skills and Attributes: 

• Adaptability to work in different environments (both onshore and onboard).
• Willingness to travel and work irregular hours when necessary. 

Career Path:

As a Marine Service Engineer, you can progress to more senior roles, such as Senior Service Engineer, Assistant Technical Manager and eventually Technical Manager – based on your expertise and performance.

Why Work With Us?

We offer exposure to a global working experience, opportunities to excel with challenging tasks, a positive and safe working environment that promotes growth and goal attainment, a harmonious team atmosphere, and encouragement for employees to perform to their highest ability.

Interested parties please send in full resume to [email protected] with the title: [ Application for the Role of Marine Service Engineer ] in the Email Subject Line, and the following details:

1. Reasons for leaving all prior employment (if any)
2. Current and expected salary.

About Us

The Hostmost Group is the leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At The Hostmost Group, we believe in continuous improvement and investment in staff training to stay ahead of industry trends and requirements. We are currently expanding and there will be several vacancies available.

As a Sales Associate, you will play a vital role in promoting and selling Hostmost’s products and services. Your primary responsibilities will include responding to requests for quotations (RFQs), securing orders, drafting purchase orders (POs), creating sales orders (SOs), and invoicing. Additionally, you’ll be utilizing Microsoft systems such as Outlook, MS Teams, SharePoint, and Business Central to streamline communication and sales processes.

Responsibilities:

1) Familiarization:

• Become familiar with Hostmost organization structure, including the duties and responsibilities of the other team members.
• Familiarize with our business relationships to avoid conflict or incorrect information disclosure.
• Learn about our customers, their needs and their operations.
• Become familiar with the products, functionality and prices.

2) RFQ Management:

• Respond promptly to RFQs from potential clients.
• Gather necessary information to prepare accurate and competitive quotes.
• Collaborate with technical teams to ensure the proposed solutions meet customer requirements.

3) Order Acquisition:

• Become familiar with the order processing system.
• Accurately process orders in a timely fashion.
• Ensure clear communication with all parties such as suppliers, customers, ships’ agents, and any other stakeholders.
• Details such as ETA, ETD, Delivery Locations and other important information must be clearly communicated.

4) Document Preparation:

• Draft documents such as quotations, sales orders, purchase orders, draft invoices, and shipping documents ensuring accuracy of information.
• Coordinate with logistics and inventory teams to ensure timely order fulfillment.
• Follow company standard e-filing system for all sales and service documents.

5) Systems Utilization:

• Use M365 applications for communications and sharing documents.
• Familiarize yourself with all other Hostmost software applications.

6) Product Knowledge and Training:

• Stay informed about the latest marine electronics products, features, and industry trends.
• Participate in training sessions to enhance your understanding of the products you sell.

7) Active Sales (Under the guidance of Senior Sales Teams):

• Visit customers in-person to promote products and services.
• Conduct customer business reviews to hear constructive feedback.
• Attend conferences and industry events as reasonably needed.

8) Professionalism:

• Handling of incoming & outgoing calls after office hours when urgent.
• Ensuring that all sales activities comply with Hostmost Code of Conduct.
• Any other duties as assigned.

Qualifications:

1) Education

• High school diploma or equivalent (additional coursework in business, sales, or marine technology is a plus).

2) Skills

• English proficiency is a must, and local language dialects are considered a strong asset. Examples include Mandarin, Cantonese, French, Portuguese, or Spanish.
• Basic understanding of marine electronics and/or marine industry.
• Sense of urgency and logical problem solving.

Career Path:

As a Sales Associate, you can progress to more senior roles, such as Senior Sales Associate, Sales Team Leader, Assistant Sales Manager and eventually Sales Manager – based on your expertise and performance. To advance to more senior roles, you must show a better understanding of our business partners, products, and business processes. More senior roles will require more frequent visits to customers, product presentations, and training new staff members.

Why Work With Us?

We offer exposure to a global working experience, opportunities to excel with challenging tasks, a positive and safe working environment that promotes growth and goal attainment, a harmonious team atmosphere, and encouragement for employees to perform to their highest ability.

Interested parties please send in full resume to [email protected] with the title: [ Application for the Role of Sales Associate ] in the Email Subject Line, and the following details:

1. Reasons for leaving all prior employment (if any).
2. Current and expected salary.

About Us

The Hostmost Group is the leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At The Hostmost Group, we believe in continuous improvement and investment in staff training to stay ahead of industry trends and requirements. We are currently expanding and there will be several vacancies available.